Privacy policy Resolve to Save Lives

This privacy policy is a statement of how Resolve to Save Lives treats information it receives from members of the public as they interact with Resolve to Save Lives.

Resolve to Save Lives created this Privacy Policy to demonstrate respect for your privacy preferences and to disclose our information collection and sharing practices. Regardless of whether you provide us with your personal information via our websites (, or or in another manner (e.g. telephone, regular mail or face-to-face), we strive to honor your privacy preferences.

Where Resolve to Save Lives collects information

Resolve to Save Lives collects and processes certain information about you through the services you use, such as our websites, when you subscribe to our newsletter, and through social media sites. Resolve to Save Lives also collects the information you provide when filling out a form on our websites or making a donation, as well as through communications with us via email, telephone, mail, face-to-face, and other communications channels.

What information we collect

Resolve to Save Lives may collect one or more of the following types of information:

Simple app

In addition to the above-named data the Simple App also collects some or all of the following:

How we use the information we collect

We collect, process, and use your personal and non-personal information in the following ways:

Country laws & regulations

The Simple App adheres to applicable country laws, principles, regulations, and guidance, including but not limited to the following: In India — (1) the India Information Technology Act 2000; (2) the Electronic Consent Framework developed by the Ministry of Electronics and Information Technology; and (3) the Information Technology Rules, 2011; and In Bangladesh — (1) the Information and Communication Technology Act of 2006; and (2) the Digital Security Act of 2018.

How we store and protect your data

Resolve to Save Lives uses commercially reasonable technical and organizational measures to help ensure and demonstrate that your personal information is safe from loss, misuse, and unauthorized access, disclosure, alteration or destruction. These measures shall be reviewed and updated when necessary.

Resolve to Save Lives stores all of your data on servers located outside the European Union.

Resolve to Save Lives has a layered security in our systems and only designated employees have access to copies of your personal information. All online transactions are done on a secure server. This means that information entered on the transaction page is encrypted using SSL (Secure Socket Layer) before transmission. On secure pages, a "closed" lock symbol is displayed in the bottom part of your browser screen and the website address in the address bar at the top of the browser screen starts with an "https" instead of an "http".

We do not knowingly collect or solicit personal information from anyone under the age of 18 or knowingly allow such persons to provide us with their personal information without parent or guardian consent.

Data sharing and data transfers

Resolve to Save Lives does not sell your data to third parties or give it to third parties without your consent, with the exception of sharing or transferring your data to our international offices, Resolve to Save Lives affiliate offices. Resolve to Save Lives only shares information with our affiliates or international offices as necessary and will not share any information with an affiliate or international office until an agreement or MOU is in place between Resolve to Save Lives and the affiliate or international office with explicit provisions to preserve confidentiality of shared data.

Accessing your information

Any individual who makes a request is entitled to be told whether any personal data is being stored and receive a description of the personal data, the reasons it is being stored, and whether it will be given to any other organizations or people. You have the right to obtain from us confirmation of whether we are processing personal data concerning you, as well as the purposes of such processing, the categories of data being processed, and other information related to the use and storage of your data. Requests for confirmation should be made to us in writing via: [email protected].

Resolve to Save Lives will also give you a copy of data and the source of data about you upon request and after verification of your identity. You also may ask us to stop storing your personal data, and we will accommodate your request unless the data is necessary to achieve the purposes for which you provided it (e.g. processing your donation) or it is otherwise required for legitimate legal or business purposes. You also have a right to ask for a copy of the information we hold about you. If there are any discrepancies in the information we provide, please let us know and we will correct them.

If you would like to access your data, please send a description of the information you would like to see and scanned proof of identity to Resolve to Save Lives - Information Technology Department at [email protected].


Resolve to Save Lives uses cookies in a limited fashion without collecting personal information. An example of a cookie that Resolve to Save Lives may use on some of its websites, is a cookie that can identify if you are a new or returning user so that the splash page you see when you visit our site can be customized to provide you relevant information.

Third party service providers

Google Analytics

Resolve to Save Lives uses Google Analytics to obtain basic information about visitors to our websites. You can read Google's privacy policy here for further information on how they store data:

Program related data

This policy is limited in scope to data collected through the general methods listed above. Data that is gathered, stored or processed as a result of our programmatic efforts may be subject to different data policies as required by the nature of the programmatic work, the nature of the data, donor requirements, and/or legal requirements.

Contact Resolve to Save Lives

If you have any questions about this policy or need any additional information about how Resolve to Save Lives collects, stores, and uses your data, please contact us using the information provided on our websites or by emailing [email protected].

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